At Simply Sweet, we pride ourselves on exceptional customer service, attention to detail and our quality of products.
We always try to ensure you have the easiest and most fulfilling shopping experiance.
Many of our now standard products started out life as customer suggestions and request, so please feel free to let us know how we can improve.
Q. Will my pick'n'mix box be exactly as it is in the photo?
The photo's of our pick'n'mix boxes are for illustration purposes only.
You will however only recieve the style of box you have ordered - e.g. If you order a fizzy box, it will contain only fizzy sweets. No plain jellies, chocolate or liquorice, and likewise with the other box options
Q. I'm allergic to a certain ingredient or product group. Can you help?
With changes in recent legisation, we keep a full list of ingredients from each product we use. We are able to advise on which sweets contain which ingredients so you can confidently enjoy your sweets.
Q. Can I order something to be delivered as a gift?
Of course you can. Just provide us with the delivery address .
Q. How long will my delivery take?
We aim to dispatch all orders within 24 - 48 hrs depending on order size, so should be with you in 3-5 working days
Q. What should i do if I'm not happy with my order?
We genuinely hope that you will be happy with your sweets but should something be wrong, please contact us within 7 days of your order arriving either by email on shop@simplysweetltd.co.uk, or by phone on 07719066384.
We love Simply Sweet - it's often the first place my boys choose as a treat. The shop is cute, there's a ton of sweets to choose from and Andrea is always so friendly and always remembers what sweets we like best. Since lockdown we've had a few deliveries and the service is quick, easy and a brill idea while the kids are stuck at home.
Great for children
Kathy Seastron
Simply Sweet rented the most fatastic chocolate explosion as a wedding anniversary gift for my husband. He was absolutely blown away by it, we will definitely be ordering again when another special occasion comes around.
Sarah Dyas
We’ve shopped in Simply Sweet and ordered home delivery through lockdown as a treat for the kids. Friendly and helpful team who are always pleased to see or hear from you. Fast turn around on orders and will customise orders were possible. All three of my kids have enjoyed receiving their sweet boxes after a tough month of home schooling and social distancing.
Thomas Mark Cragg
GET IN TOUCH
Simply Sweet (Newark) Ltd, 40 Carter Gate, Newark, Notts, NG24 1UB
Email: shop@simplysweetltd.co.uk
Phone: 07719066384
© Copyright. All Rights Reserved.
This website uses cookies. By clicking 'Accept' you agree to our use of cookies.